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Help Center

Welcome to Our Help Center

Find everything you need to get started and master FixMyFuckingResume.

Getting Started

Creating Your First Resume

  1. Sign Up: Create your free account
  2. Choose Template: Select from our library
  3. Add Content: Fill in your information
  4. Customize: Adjust colors and fonts
  5. Export: Download your resume

Start Building Now

Importing Existing Resume

You can import your resume from:

  • LinkedIn: Connect your profile
  • Word/PDF: Upload existing files
  • JSON: Import structured data

Resume Building

Adding Sections

To add a new section to your resume:

  1. Click the "Add Section" button
  2. Choose from available section types
  3. Fill in the content
  4. Drag to reorder sections

Customizing Design

Change your resume appearance:

  • Colors: Click the color picker
  • Fonts: Select from font dropdown
  • Layout: Choose single or multi-column
  • Spacing: Adjust margins and padding

Using AI Suggestions

Get AI-powered improvements:

  1. Select any text in your resume
  2. Click the AI Assistant button
  3. Review suggestions
  4. Accept or modify recommendations

Exporting Resumes

Export Formats

Available formats:

  • PDF: Best for applications
  • Word: Easy to edit later
  • HTML: For web portfolios
  • Plain Text: For online forms

Export Settings

Customize your export:

  • Page Size: Letter, A4, Legal
  • Margins: Standard or custom
  • Quality: Standard or high
  • Watermark: Premium users only

Account Management

Profile Settings

Manage your account:

  • Personal Information: Update details
  • Email Preferences: Notification settings
  • Password: Change or reset
  • Two-Factor Auth: Enable security

Subscription Management

Handle your subscription:

  • View Plan: Current plan details
  • Upgrade/Downgrade: Change plans
  • Billing: Payment methods
  • Cancel: End subscription

Collaboration

Sharing Resumes

Share with others:

  1. Click "Share" button
  2. Enter email addresses
  3. Set permissions (view/edit)
  4. Send invitation

Team Features

For business plans:

  • Workspaces: Organize by team
  • Templates: Share across organization
  • Comments: Provide feedback
  • Version Control: Track changes

Troubleshooting

Common Issues

Resume Won't Export

Solutions:

  • Check internet connection
  • Try different browser
  • Clear browser cache
  • Contact support

Can't Save Changes

Solutions:

  • Ensure you're logged in
  • Check session timeout
  • Disable browser extensions
  • Try incognito mode

Template Not Loading

Solutions:

  • Refresh the page
  • Clear browser cache
  • Update browser
  • Try different browser

Browser Compatibility

Supported browsers:

  • Chrome 90+
  • Firefox 88+
  • Safari 14+
  • Edge 90+

Tips & Best Practices

Resume Content

Do:

  • Use action verbs
  • Quantify achievements
  • Tailor for each job
  • Proofread carefully
  • Keep it concise (1-2 pages)

Don't:

  • Include personal photos
  • Use unprofessional email
  • Add irrelevant information
  • Exaggerate qualifications
  • Use fancy fonts

ATS Optimization

To pass applicant tracking systems:

  • Use standard section headings
  • Include relevant keywords
  • Avoid tables and columns
  • Use simple formatting
  • Save as PDF

Design Tips

Make your resume stand out:

  • Choose readable fonts
  • Use consistent spacing
  • Maintain visual hierarchy
  • Limit color usage
  • Leave white space

Video Tutorials

Quick Start Guide

Watch our 5-minute intro video covering:

  • Account setup
  • Template selection
  • Content addition
  • Customization
  • Export process

Advanced Features

Learn about:

  • AI-powered suggestions
  • Collaboration tools
  • Multi-version management
  • Integration setup
  • Custom templates

Keyboard Shortcuts

Work faster with shortcuts:

  • Ctrl/Cmd + S: Save
  • Ctrl/Cmd + Z: Undo
  • Ctrl/Cmd + Y: Redo
  • Ctrl/Cmd + B: Bold text
  • Ctrl/Cmd + I: Italic text
  • Ctrl/Cmd + P: Print/Export

Mobile App

iOS & Android

Features:

  • Full resume editor
  • Offline mode
  • Photo upload
  • Push notifications
  • Biometric login

Download from:

API Documentation

For developers:

  • REST API: Full documentation
  • Authentication: OAuth 2.0
  • Rate Limits: Request quotas
  • Webhooks: Event notifications
  • SDKs: Multiple languages

View API Docs

Data & Privacy

Your Data Rights

You can:

  • Export: Download all your data
  • Delete: Remove your account
  • Rectify: Correct information
  • Restrict: Limit processing

Learn more: Privacy Policy

Security Features

We protect your data with:

  • End-to-end encryption
  • Regular security audits
  • SOC 2 compliance
  • GDPR compliance
  • Secure backups

Still Need Help?

Can't find what you're looking for?

  • Email: support@fixmyfuckingresume.com
  • Live Chat: Available on Pro+ plans
  • Phone: Business & Enterprise plans
  • FAQ: Common Questions

Contact Support